Website Analysis Essays - Humancomputer Interaction, Web Page

Website Analysis The Rhode Island Department of the Attorney General' s Website is very easily accessed through any Internet provider. The domain address for this site is Http://www.riag.state.ri.us. This site was just uploaded in June when Sheldon Whitehouse took office. The site was completely re designed. When the home page is opened, the background is a soft white. The logo for the attorney generals office is a banner across the top of the page. The page shows a small picture of the Sheldon Whitehouse, the attorney general of Rhode Island. The site links are on the left side of the page. These links are broken-down into three categories: The Department, Divisions, and Public Information. Current news is down the right side. Under neither the picture of Sheldon Whitehouse are some other bulleted links. Below that is a contact line that encourages questions and comments. Along the bottom of the page is a navigation bar that gives the user access to any of the links along the left side of the page. Graphics and Design The home page is has a classic WebPages design. The two graphics on the page do the best to not draw away from the overall purpose of the page. The graphics are subtle enough but give it a nice change of pace, other than just text. The design after this is the same on every page. The text or information is on the left and the links are on the right of the page. The links are organized in a block navigation bar. The categories are titled in white with a blue background. The individual links are in black with a yellow background. The navigation box is very user friendly and they work. All of the other information on the page is links also. They are linked in blue hypertext. All information on the home page is linked to articles with more information once selected. Along the left side is the current news. All of the links that are attached to the homepage are design with the same plain white background and have the logo across the top of the page. The links are placed in the same spot. The link turns red when you are actively on that page. And all have the navigation bar at the bottom of the page. The linked pages are mostly text. There only two other pages with graphic these are the linked pages call organizational chart and the Tour of the departments. Content The content of the page is mostly geared toward giving people general information about the office of the Rhode Island Attorney general. The sites content is broken-down into three parts. First the Department, this links pages about Sheldon Whitehouse, the mission, past history, a tour of the department, and an organizational chart. The next part is Divisions; this has links to the four divisions of the office of the Attorney General. These divisions are the Executive, Adminstrative, Criminal, and Civil Divisions. Also has a link to their Policy and Prevention. The last grouping is the Public Information section. The section has links to the Public Information office, Press Releases, and Access to public records. The links also include the Open Meeting Act and Advisory opinions. These links can be accessed from any page on the website. Other links include the Bureau of Criminal investigation, Consumer Information, Domestic Violence, Senior protection, Victim/Witness Assistance, Law enforcement and Judicial links. The Content also includes Press releases of current news and complaints. Ergonomics This site has above average ergonomics, especial for a fairly new site. The site is easily navigated through. Each Link is clearly stated what you are accessing when you click on each individual link. When one clicks a link the page is brought up promptly. The user is given the option to navigate to any page when one selects a page. The home link is always at the top of the page. The user will have an easy time moving through the site quick and smoothly. Interactivity The site does not have much interactivity. The only interactivity the site suggests is a contact link that contacts the user directly to the site's e-mail address. The email address to the site [emailprotected] I did contact the host. An

Essay on NewJack essays

Essay on NewJack essays As we all know Societys views on Crime and Punishment are not good ones. Without reading Ted Canovers, Newjack, the general overview of Crime and Punishment is that criminals should be punished the maximum. Criminals are not cut any slack; the general population does not really care about what happens to criminals in prisons and how unjust their sentences are. In his book, Canover expresses interactions between inmates and himself. He says that his time in Sing Sing, a maximum security facility was spent mostly interacting with inmates during dining hours, checking prison cells, and writing up disciplinary infraction statements. He spent most of the time, unarmed, and scared because there were about 1,800 convicted felons in this facility, and was guarded solely by about 700 guards. This is obviously not sufficient. This fact alone reflects societys attitude towards crime and punishment. It is obvious that sufficient attention is not being placed upon this security facility since there is not sufficient security to maintain 1800 felons. Ted Canover spends 1 year as a correctional facility officer in Sing Sing, to get a detailed story of the lives of prison inmates, and the lives of these correctional officers. The Prison, once a model prison, but now New York State's most troubled maximum-security facility is in a dire need of a makeover. This fact as well, reflects societys attitude towards crime and punishment. The general thought is, who cares. This prison is very old now, and in order to maintain these prisoners in an environment where they can live in humane conditions it has to be remodeled. Yes, these are criminals who have disobeyed the law, but they are also humans, who deserve humane conditions to live in. This attitude of not caring is very clear because of all the things that Canover experienced throughout his term as correctional officers of Sing Sing. We also have to take into account that not...

Identities of Cardiff, Wales, UK by quantitative evidence Essay

Identities of Cardiff, Wales, UK by quantitative evidence - Essay Example Of that total population two-thirds (210,000) are of working age and one-third (110,400) are dependents - children under fifteen, women over the age of 60 and men over the age of 65. In contrast, in Wales outside of Cardiff, a lower percentage of the population is still in the workforce. A mere 1,586,000 or 60% of the population is in the workforce, while 40% are classified as dependents. These means that there are more dependents per thousand workers in Wales than there are in Cardiff. Moreover, in Cardiff dependent children outnumber dependent adults while in the remainder of Wales dependent adults outnumber dependent children. Overall, therefor the population of Cardiff is younger than the population of Wales as a whole. In Cardiff a greater percentage of the population is still in the workforce and dependents about to enter the workforce outnumber dependents who have left the workforce. The general fertility rate in Cardiff is slightly lower than that in the remainder of Wales. The figure per thousand women in Cardiff is 57.2: Slightly less than the Welsh national figure which is 59.4. In the aggregate there are only limited differences between the two areas. However, if birthrate is analyzed by age distinct differences emerge. Simply put, women in Cardiff have children later than women in Wales as a whole. In Wales as a whole the birth rate exceeds that of Cardiff for all women under the age of 30. In Cardiff the opposite is true, the birth rate for women over the age of 29 is greater than the national average.. In terms of population movement and migration the city of Cardiff and Wales as a whole demonstrate similarities. Between 2003 and 2007 the population of Wales increased by 10,320 with 57,200 new arrivals and the departure of only 46,890. Similarly, in-migration increased the population of Cardiff during the same period by 820. While both study areas increased in

Paediatric Burns Essay Example | Topics and Well Written Essays - 1000 words

Paediatric Burns - Essay Example In present times, even 90% burns patients are being saved while 25 years ago, even 50% burns was considered fatal. Research has evolved the best treatment approaches for burns including resuscitation with fluids, cleaning the wounds, replacement of damaged tissue with skin, control of infection and dietary supports. Incidence Among the leading causes, burns in children (below 9 years are identified as the third one among injury-related deaths (Green, 2010). Burns in children are usually caused at home (Anjali et al, 2009). Scald burns have the commonest incidence in children, 80%. They occur mostly over the upper trunk and upper arms (Anjali et al, 2009). Hot bath water caused 50 % of the scalds. In most cases, the burns could have been prevented. A lapse in parental supervision and curiosity of a child are the two reasons quoted for the tragic incidents. Occasionally the child may not be able to get away from the burning substance Child abuse is another sad cause (Green, 2010). Chil dren who are burnt have a tendency to suffer from post-traumatic stress disorder (Anjali et al, 2009). ... The coagulation zone lies in the center of the burn and has necrotic tissue. The ischemic zone indicates microvascular injury causing oxygen-deprived tissues and surrounds the coagulation zone. The outermost hyperemic zone shows vasodilatation as an acute inflammatory response to the injury near it (Green, 2010). Primary Survey The first few steps of nursing care help to stabilize the patient for further treatment. Assessment of the airway is especially important in children and the cervical spine is to be protected while doing so. If the child is not responding or if one feels that the airway is compromised, an endotracheal tube is better used as the airway is much smaller in children (Green, 2010). Evaluation of the respiratory status is the next step. The child’s chest must be exposed and the rate, extent, and quality of the respiratory movements assessed. The movements of the chest wall must be watched. The breath sounds must be auscultated bilaterally (Green, 2010). Child ren with burns on the chest will definitely have a compromised respiration. Oxygen must be given through a non-breathing mask to ensure 100% saturation (Green, 2010). A pulse oximeter would indicate the percentage of oxygen saturation. Inhalation is diagnosed by the singed hair on the eyebrows or nose. The pulse quality, rate and rhythm need to be assessed for a picture of the circulation status. When the patient is stable, the neurologic status may be assessed. Level of consciousness may be examined using the AVPU protocol by noting the response to verbal stimuli or pain. If neurologic status is compromised, hypoxaemia, carbon monoxide poisoning, smoke inhalation, drug abuse or an earlier medical problem must be suspected (Green 2010). The clothes of

Parental rage and violence in youth sports Research Paper

Parental rage and violence in youth sports - Research Paper Example Such type of violence is often seen through brawls and fistfights involving parents, children and coaches. These incidents have disrupted youth leagues. Moreover, these brawls and similar incidents end up being controlled by the police and forced into settlement and exchange of apologies among the opposing parties. However, other incidents end up with criminal prosecution. Nevertheless, regardless of how these brawls and other acts of sports rage and violence end up, what is sad is that they often disrupt schoolchildren especially preschoolers. There was even one incident where the umpire’s decision has left more than twenty parents and coaches swinging punches at each other in the field, much to the curiosity and amazement of the preschoolers who were watching and who thought that â€Å"the adults were [merely] entertaining them by staging a wrestling match† (Abrams 259). What is harmful about this is that children exposed to parental rage and violence will somehow ten d to learn that such fights are normal and that it is perfectly all right that people fight if they believe that they are right. What children should learn at an early age is humility and diplomacy in order for them to grow up into individuals who will foster peace. However, sports rage is teaching them otherwise. People who are involved in sports rage and violence usually end up with hurt feelings as well as physical problems like cuts, bruises, and other forms of physical injuries including split lips. However, some would end up in something much worse like the forty-year-old father of four who was beaten by another father of the opponent team in a hockey game. The attacker simply thought that the victim’s son had played against the former’s son too roughly during the game. After a series of punches, kicks and wrestles, the victim lapsed into a coma and immediately expired after removing life support (260). Moreover, what is even worse is that the victim’s chi ld was subpoenaed in order to testify in his father’s behalf (Fiore 114). One could therefore only imagine the amount of pressure that the child has to undergo after being exposed to testify against or in favor of his own violent father. The mental and emotional trauma that the child experiences will most likely remain with him for a long time, or even for the rest of his life. One can therefore only imagine its negative consequences on the child’s personality as he grows up. Another negative effect of parental rage is the consequent unavailability of good coaches. In fact, it is interesting to note that many youth sports programs do not have qualified referees and umpires because they cannot find any adult who is â€Å"willing to endure abuse from parents and coaches† (Abrams 261). This lack will most likely further the negative consequences of youth sports and violence as assigned coaches will not have the skill to handle conflicts that may arise. Ultimately, it is the children again who would be on the receiving end of the negative consequences of such problems. According to Abrams, a dozen states have already enacted laws against assaulting coaches and officials of youth sports groups and the purpose of this is to enforce the law in order to restrain parents and coaches from creating an outrage and from physically hurting each

Religious Beliefs in Jane Eyre

Religious Beliefs in Jane Eyre Through Jane Eyre, Charlotte Bronte expresses numerous issues of the Victorian Era. Class and gender inequality, race prejudices, colonialism, and religious beliefs are all but few of the problems addressed. Throughout the novel, Jane struggles with her dilemmas, namely the choice between moral duty and earthly pleasures, and the obligation to her spirit and attention to her body. Despite Jane’s simple life, Bronte often presents Jane various characters that offer contrasting religious beliefs, and in so doing, Bronte shows her disapproval of the Evangelical Movement. Perhaps no character in the novel other than Mr. Brocklehurst best demonstrates the danger and sanctimony of this nineteenth-century church movement. Superficially, he is a devoted Christian who adopts the rhetoric of Evangelicalism by preaching puritanical morality to his students. A brief address on those occasions would not be mistimed, wherein a judicious instructor would take the opportunity of referring to the sufferings of the primitive Christians; to the torments of martyrs; to the exhortations of our blessed Lord himself, calling upon His disciples to take up their cross and follow Him; to His warnings that man shall not live by bread alone, but by every word that proceedeth out of the mouth of God; to his divine consolations, ‘if ye suffers hunger or thirst for my sake, happy are ye.’ Oh, madam, when you put bread and cheese, instead of burnt porridge, into these children’s mouths, you may indeed feed their vile bodies, but you little think how you starve their immortal souls!†(63; ch.7) Clearly, he is reciting an Evangelical idea—the corruption of the human body and the need of Christ to save them—that is popular during this time. Mr. Brocklehurst takes this idea to the extreme by emphasizing the enrichment of the soul by starving the body. This path of reaching salvation may be acceptable at the time. However, his method of subjecting his student to follow such principles is evidently intolerable and un-Christian-like. The cutting of Julia Severn’s naturally curly hair and the poor nutrition he provides for Lowood’s students are example of such extreme cruel methods. He furthers contradicts his beliefs by supporting his own luxuriously wealthy family at the expense of the Lowood students. By displaying Mr. Brocklehurst hypocrisy, Bronte shows her concerns for the new movement. Not only does Bronte condemn Brocklehurst’s religious doctrine, but she also undermines Helen Burn’s absolute and self-abnegating beliefs. The Christ-like Helen adopts a forbearing mode of Christianity that is too passive for the headstrong Jane to comprehend and to accept. When Helen comforts Jane, Hush, Jane! You think too much of the love of human beings; you are too impulsive, too vehement: the sovereign hand that created your frame, and put life into it, has provided you with other resources than your feeble self, or than creatures feeble as you. Besides this earth, and besides the race of men, there is an invisible world and a kingdom of spirits; that world is round us, for it is everywhere; and those spirits watch us, for they are commissioned to guard us; and if we were dying in pain and shame, if scorn smote us on all sides and hatred crushed us, angels see our tortures, recognise our innocence . . . Why, then, should we ever sink overwhelmed with distress, when life is soon over, and death is so certain an entrance to happiness — to glory? (70; ch.8) Jane feels an â€Å"inexpressible sadness† from those words. Helen consoles Jane by offering the idea that death is the ultimate â€Å"entrance to happiness.† However, Jane is more concern about the life on Earth rather than the life after. She cannot accept Helen’s submissive attitudes toward injustice and the belief that justice will be found in God’s ultimate judgment—reward the good and punish the evil. Jane is overwhelmed by Helen’s blind faith; she thirsts for love and happiness in this world rather than the eternal life that Helen seeks. Thus, at Helen’s deathbed, Jane continuously questions about Helen’s depravity and her deep affinity with God. â€Å"By dying young, I shall escape great sufferings. I had not qualities or talents to make my way very well in the world: I should have been continually at fault.† â€Å"But where are you going to, Helen? Can you see? Do you know?† â€Å"I believe; I have faith: I am going to God.† â€Å"Where is God? What is God?† â€Å"My Maker and yours, who will never destroy what he created. I rely implicitly on his power, and confide wholly in his goodness: I count the hours till that eventful one arrives which shall restore me to him, reveal him to me.† â€Å"You are sure, then Helen, that there is such a place as heaven; and that our souls can get to it when die?† (83; ch.9) Even with Helen’s reassurance that there is really heaven, Jane still questions her self with the thoughts: â€Å"Where is that region? Does it exist?†(83; ch.9) These questions may not affect Helen’s faith at any rate, but her death ultimately make Bronte’s point clear—one cannot relies on faith for survival but can depend on it for guidance. Although St. John Rivers shares many Christian beliefs with Helen Burns, he presents another spectrum of the religious movement that Bronte dissuades. It is clear that St. John is a religious zealot who devotes â€Å"a large portion of his time†¦visiting the sick and poor among the scattered population of his parish.† (357; ch.30) However, his devotion to God does not make him a saint. â€Å"Zealous in his ministerial labours, blameless in his life and habits, he yet did not appear to enjoy that mental serenity, that inward content, which should be the reward of every sincere Christian and practical philanthropist.† (357; ch.30) Bronte makes this point clear when Jane observes at one of his sermons. â€Å"Throughout there was a strange bitterness; an absence of consolatory gentleness; stern allusions†¦I was sure St. John Rivers—pure-lived, conscientious, zealous as he was—had not yet found that peace of God which passeth all understanding: he had no more found it, I thought, than had I†¦Ã¢â‚¬ (358; ch.30) Bronte not only questions St. John’s saintliness but also doubts his devotion to Christianity. As a clergyman, he should enjoy his job and love his enemies, rather he â€Å"did not appear to enjoy† his works and ignores Jane, avoids her, and treats her differently after she rejected his proposal. He like Mr. Brocklehurst preaches to serve but does not always practice this himself. He believes the words that he speaks are those of Go speaking through him: â€Å"Do you think God will be satisfied with half an oblation? Will he accept a mutilated sacrifice? It is the cause of God I advocate: it is under His standard I enlist you. I cannon accept on His behalf a divided allegiance: it must be entire.†(413; ch.34) He believes that he knows what God thinks and wants others to do. The arrogance nature of his, together with his cold, dispassionate attitude toward serving God deviates St. John from a true Christian. Unlike Helen Burns, he is a defective mortal. By revealing St. John’s flaws, Bronte shows that doing God’s work on Earth does not mean complete Christian piety. Jane ultimately finds a comfortable religious middle-ground that is not oppressive like Mr. Brocklehurst’s, that is not submissive like Helen Burn’s, and that is not dispassionate like St. John’s. For Jane or rather for Bronte, religion not only helps them find eternal happiness in heaven, but also help them find the essential needs of human life—love.

The Obese Children of Today Essay -- Health Obesity Overweight Essays

The Obese Children of Today What I know about obese children is that they are very unhealthy and that their chances of living a long productive life is practically obsolete. Ihave imagined many stereotypical things about these obese children. For instance, I believed that the obese child got to be how they are from their own good will. I also assumed that the obese child was a lazy individual with no sense of direction, simply an individual with no discipline and with low self-esteem. I thought of them as being eating machines with no self-control. In essences I felt that these obese children have given up in living a normal life (normal being what we as a society consider to be our mainstream). I was completely blinded that the blame should be placed on the child and on the parent for lack of effort in their part to stop the condition of being obese. As I began to do my research on obese children in the Internet, I came to the realization of a tremendous amount of information, which seem to be useless in that specific point of time. The way I began was by choosing a web browser, which there were a few to choose from. I decided to first choose Yahoo, and on Yahoo's searcher I placed the tittle of obese children, which to my surprise gave an enormous amount of sites to go into, in fact it gave me over two-million sites to go into. I began to start reading the tittles to see which one came closer to my need. I began to become enormously frustrated with the search because none of the tittles that I read was to my liking. Further and further I went and yet no paradise and finally I came to a tittle that interested me, but to my regret the site was not what I needed. Finally, after my disillusion of not finding what I wanted i... ... stereotypes came crumbling down. Yes, it may seem that we are trying to find a way to blame someone or something else for being overweight, but that is not the case because children are just not active any more and if that inactivity continues we are just asking for many problems to come in the future. Works Cited Belfry, John. Child & Family. "Canadian Children Face Activity and Fitness Crisis" http://www.cfc.ca/docs/00000946.html12/1/98 Committee on Sports Medicine and Fitness. "Fitness, Activity, and sports participation in the Preschool Child (RE9265)" http://www.aap.org/policy/05043.htm12/1/98 Gidding, Samuel S. MD. AHA Medical/Scientific Statement. "Understanding Obesity in Youth" http://www.amhrt.org/Scientific/statements/1998/1202.html#B18 12/2/98 Life Skills for Vocational Success. http://www.workshopsinc.com/manual/Chp6/1.html 12/2/98 The Obese Children of Today Essay -- Health Obesity Overweight Essays The Obese Children of Today What I know about obese children is that they are very unhealthy and that their chances of living a long productive life is practically obsolete. Ihave imagined many stereotypical things about these obese children. For instance, I believed that the obese child got to be how they are from their own good will. I also assumed that the obese child was a lazy individual with no sense of direction, simply an individual with no discipline and with low self-esteem. I thought of them as being eating machines with no self-control. In essences I felt that these obese children have given up in living a normal life (normal being what we as a society consider to be our mainstream). I was completely blinded that the blame should be placed on the child and on the parent for lack of effort in their part to stop the condition of being obese. As I began to do my research on obese children in the Internet, I came to the realization of a tremendous amount of information, which seem to be useless in that specific point of time. The way I began was by choosing a web browser, which there were a few to choose from. I decided to first choose Yahoo, and on Yahoo's searcher I placed the tittle of obese children, which to my surprise gave an enormous amount of sites to go into, in fact it gave me over two-million sites to go into. I began to start reading the tittles to see which one came closer to my need. I began to become enormously frustrated with the search because none of the tittles that I read was to my liking. Further and further I went and yet no paradise and finally I came to a tittle that interested me, but to my regret the site was not what I needed. Finally, after my disillusion of not finding what I wanted i... ... stereotypes came crumbling down. Yes, it may seem that we are trying to find a way to blame someone or something else for being overweight, but that is not the case because children are just not active any more and if that inactivity continues we are just asking for many problems to come in the future. Works Cited Belfry, John. Child & Family. "Canadian Children Face Activity and Fitness Crisis" http://www.cfc.ca/docs/00000946.html12/1/98 Committee on Sports Medicine and Fitness. "Fitness, Activity, and sports participation in the Preschool Child (RE9265)" http://www.aap.org/policy/05043.htm12/1/98 Gidding, Samuel S. MD. AHA Medical/Scientific Statement. "Understanding Obesity in Youth" http://www.amhrt.org/Scientific/statements/1998/1202.html#B18 12/2/98 Life Skills for Vocational Success. http://www.workshopsinc.com/manual/Chp6/1.html 12/2/98

Business Intelligence

Business Intelligence (BI) is a set of theories, methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information for business purposes. BI can handle large amounts of information to help identify and develop new opportunities. (https://enterprisetechnologyconsultant.wordpress.com/2013/02/07/what-is-business-intelligence-bi/) Today, Business Intelligence is one of the most important issues in business firms such as business analysis because business intelligence plays an active role in companies' decision making processes. Every day, in companies, from the smallest unit to the largest one, numerous decisions are made in each department. The fastest way to make these decisions is to increase the size of the company from day to day. In other words, most companies use Business Intelligence to access and reach the information necessary to increase their profits further and succeed in their strategies, to store that information, and to store and analyze the stored information.In the past years, companies have been decided on the data obtained by data mining, but technology is getting more and more day by day and the data that we have are continuing to increase. Social media is one of the biggest share of data increase and emerging technology. Every day, every second through channels in social media, people produce and share countless content, such as videos, pictures, music and short stories. ‘We are Social' is a digital report about Internet use in the world for 2017 as it is every year. According to this report, in 2007, 3,773 billion people are using the internet all over the world. ( https://wearesocial.com/special-reports/digital-in-2017-global-overview) According to the research done, the worldwide data is increased by 50% every 3 years. Companies are having difficulty in preparing reports, processing and analyzing using raw data in such large data collection. In a fast-developing world, companies are demanding faster and more accurate decisions in a competitive environment, and to be able to adapt to change. Therefore, in order for the raw data to be useful information, there was a need for a method to adapt to new technologies and developments, with the exception of old methods, so that Business Intelligence emerged.With the increasing popularity of business intelligence, many professions have formed such as process analysis, process design, business management and data mining. These professions have differences according to the sectors, so the business intelligence system — must be prepared in a comprehensive and good way. In order to be able to prepare and apply in a good way;It is easy and fast to adapt according to the needs and each sector.It serves all departments in companies.Must have appropriate data models.Users should be able to report on their request at the appropriate time.Business Intelligence ApplicationsBusiness intelligence applications include business analytics, reporting, querying, decision support systems, forecasting and olap. In a competitive environment, each sector adds value and gives advantages to the company.Independent research firm Gartner publishes a list of market assessments each year in order to answer the most common business intelligence application by making assessments based on various criteria in the field of business intelligence and divides the list into four main segments. According to this, the most common and market leader is business intelligence applications; According to Gartner, leading business intelligence platform providers include: IBM, Oracle, SAP, SAS, Microstrategy, QlikTech, Information Builders. (http://tr.intellium.com.tr/kurumsal-performans-yonetimi/is-zekasi-nedir-ne-ise-yarar-en-yaygin-is-zekasi-uygulamalari-nelerdir/)For business intelligence applications; Need is determined Analyze: First, the decision-making styles of the companies are analyzed. The information that allows them to make quick decisions should pay attention. Also, how to present the information, such as a definable table or report.Technical solutions and architectural designs are madData warehouse is designed and data is managedAnalyzes are made on the data and the necessary reports are takenIt builds infrastructure and performs studies for large data.Useful InfoConversion ProcessDataData is raw data that can be quantified, classified and counted with the most general definition. In order for the information to be transformed into information, it is first collected and classified from media such as social media and newspapers. Once classified, the edited and processed data is transformed into useful information. For example, a list is created based on the employees' surnames and is stored for later use.InformationTransaction processing creates information. When information occurs, unnecessary information is set up. As a result of this arrangement unnecessary information is being taken, companies' decision making processes progress more quickly. At the same time information is the answer to questions such as who, where, when, how, what, how many. Information has a much richer content. Besides, there are processes such as formatting and editing in the information, while the data has a scattered structure. For example, a table can be created that analyzes the list sorted by employees' surnames and includes only the number of employees, genders, or ages. At this point, the average age of the employees of the company will be revealed, and here we will turn it into information.KnowledgeInformation wisely transformed with analysis, experimentation and interpretation. The concept of information is a more complex concept than data and informationKnowledge is information that is more specific, specialized, and interpreted than the information that comes from personal knowledge and experience with resources from information accumulation. (135) Knowledge must have a targeted, detailed and easily understandable format. How to answer the question. As a result, if it is desired that the information is useful, it must be communicated to the right person in the right place at the right time. If information is desired to be useful, that information must be related to the desired subject, correct, timely, incomplete, and accessible.WisdomWisdom is to act according to information and needs. Data, information and information are the results we have achieved at the end of the completed process. These results can be decided by making logical evaluations. It is the stage of discovering wisdom. Business Intelligence A Seminar Report on BUSINESS INTELLIGENCE Prepared by: Guided By: Arpan Solanki Prof. Yagnik A. Rathod 100410107063 Assistant professor TY C. E SVIT-VASAD Certificate Date: /11/12 This is to certify that Mr.Arpan Solanki ID No: 10- CEG-66En No. 100410107063 of programme Computer Engineering [Third Year,5th Semester] has satisfactorily completed his term work in course Seminar [150705] for the term ending in November,2012. Staff in-charge: Head of Department: Mr Yagnik A. Rathod Mrs Bijal Talati Asst. Professor HOD Computer EngineeringComputer Engineering C. E. DepartmentC. E. Department SARDAR VALLABHBHAI PATEL INSTITUTE OF TECHNOLOGY VASAD-388306, GUJARAT–INDIA ACKNOWLEDGEMENTEvery work owes its success to many people. Likewise, the successful completion of our Project Report could not have been possible without the co-ordination and support of our college SVIT. I am thankful to Mrs Bijal Talati (HOD of CE department) for his constant inspiration and valuable guidance which helped us to complete the Project satisfactorily. His inspirational remarks from time to time enabled us to complete the report in stipulated time period. He provides us needed help and facilities for carrying out test for our program.I am thankful to Mr Yagnik Rathod for constantly inspiring us and providing us required details and help on regular intervals, which helped us to reach our goal on time. I am also thankful to the whole Computer Department for their unbounded cooperation and support. ABSTRACT Business intelligence (BI) refers to computer-based techniques used in spotting, digging-out, and analyzing business data, such as sales revenue by products and/or departments, or by associated costs and incomes.BI technologies provide historical, current, and predictive views of business operations. Common functions of business intelligence technologies are reporting, online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics. Business intelligence aims to support better business decision-making. Thus a BI system can be called a decision support system (DSS).Though the term business intelligence is sometimes used as a synonym for competitive intelligence, because they both support decision making, BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. INDEX CONTENTS PAGE NO. 1.Defination†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 1 2. History†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 2 3. Business Intelligence and Data Warehousing†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 3 4. Business Intelligence Tools†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 4 Fig 4. Architecture Of BI†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 5. Success Factor Of Implemention†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 5. 1 Business Sponsership†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â ‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 6 5. 2 Business Needs†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 7 5. 3 Amount and Quality Of Availabel Data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7 6. User Aspect†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 7. Market Place†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 11 7. 1 Industry-Specific†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 11 8. Semi-structured or Unstructured data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 12 8. 1 Semi-structured vs Unstructured data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 12 8. 2 Problems With Semi-structured or Unstructured data†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 13 8. The Use Of Matadata†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 14 9. Uses and Examples BI†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã ¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 9. 1 Which Type Of Company Use It?†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 15 9. 2 Examples Of BI†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 15 10. Benifits and Disadvantages†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 16 10. Benifits†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢ € ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 16 10. 2 Disadvantages†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 16 11. Future†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦ 17 12. Conclusion †¦Ã¢â‚¬ ¦ †¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 19 References†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦. 0 1. DEFINATION Business intelligence (BI) is the ability of an organization to collect, maintain, and organize knowledge. This produces large amounts of information that can help develop new opportunities. Identifying these opportunities, and implementing an effective strategy, can provide a competitive market advantage and long-term stability. [ The goal of modern business intelligence deployments is to support better business decision-making. Thus a BI system can be called decesion support system(DSS).Though the term business intelligence is sometimes a synonym for competative intelegence(because they both support decision making), BI uses technologies, processes, and applications to analyze mostly internal, structured data and business processes while competitive intelligence gathers, analyzes and disseminates information with a topical focus on company competitors. If understood broadly, business intelligence can include the s ubset of competitive intelligence. BI is broad category of applications, which include the activities of †¢ decision support systems query and reporting †¢ online analytical processing (OLAP) †¢ statistical analysis, forecasting, and data mining. 2. HISTORY In a 1958 article, IBM researcher Hans peter luhn used the term business intelligence. He defined intelligence as: â€Å"the ability to apprehend the interrelationships of presented facts in such a way as to guide action towards a desired goal. † Business intelligence as it is understood today is said to have evolved from the decision support systems that began in the 1960s and developed throughout the mid-1980s.DSS originated in the computer-aided models created to assist with decesion making and planning. From DSS, data warehouses, Executive information system, OLAP and business intelligence came into focus beginning in the late 80s. In 1989, Howard Dresner proposed â€Å"business intelligence† as a n umbrella term to describe â€Å"concepts and methods to improve business decision making by using fact-based support systems. † It was not until the late 1990s that this usage was widespread. 3. BUSINESS INTELLIGENCE AND DATA WAREHOUSING Often BI applications use data gathered from a data ware house or data mart.However, not all data warehouses are used for business intelligence, nor do all business intelligence applications require a data warehouse. To distinguish between the concepts of business intelligence and data warehouses, Research often defines business intelligence in one of two ways: Using a broad defination: â€Å"Business Intelligence is a set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making. When using this definition, business intelligence also includes technologies such as data integration , data quality, data warehousing, master data management, text and content analytics, and many others that the market sometimes lumps into the information management segment. Therefore, Forrester refers to data preparation and data usage as two separate, but closely linked segments of the business intelligence architectural stack. Forrester defines the latter, narrower business intelligence market as, â€Å"†¦ referring to just the top layers of the BI architectural stack such as reporting, analytics and dashbord. 4. BUSINESS INTELLIGENCE TOOLS Operational Data Source: Business Intelligence system collects data from various sources including operation database, ERP, legacy apps, external database and etc. ETL tools (Extract, Transform, Load) are used to pull data from source database, transform the data so that it is compatible with the data warehouse and then load it into data warehouse. A Data Warehouse is a â€Å"Subject-Oriented, Integrated, Time-Variant, Nonvolatile coll ection of data in support of decision making†.Data Warehouses tend to have these distinguishing features: (1) Use a subject oriented dimensional data model; (2) Contain publishable data from potentially multiple sources and; (3) Contain integrated reporting tools. A data mart is a repository of data gathered from operational data and other sources that is designed to serve a particular community of knowledge workers. The data may derive from an enterprise-wide database or data warehouse or be more specialized. A data mart is a repository of data gathered from operational data and other sources that is designed to serve a particular community of knowledge workers.The data may derive from an enterprise-wide database or data warehouse or be more specialized. Literally, On-Line Analytical Processing. Designates a category of applications and technologies that allow the collection, storage, manipulation and reproduction of multidimensional data, with the goal of analysis. * A pivot table is a great reporting tool that allows for â€Å"slicing and dicing† data. * REPORT: It gives brief report about output Business Intelligence ETL tools Data Warehouse Marketing Data Mart Finance Data Mart Distribution Data Mart BI OLAP ReportsPivot Table Data gethered FIG 4. ARCHITECTURE OF BI 5. SUCCESS FACTOR OF IMPLEMENTATION Before implementing a BI solution, it is worth taking different factors into consideration before proceeding. According to Kimball et al. , these are the three critical areas that you need to assess within your organization before getting ready to do a BI project: 1. The level of commitment and sponsorship of the project from senior management 2. The level of business need for creating a BI implementation 3. The amount and quality of business data available . 1: BUSINESS SPONSERSHIP The commitment and sponsorship of senior management is according to Kimball et al. , the most important criteria for assessment. This is because having strong manage ment backing helps overcome shortcomings elsewhere in the project. However, as Kimball et al. state: â€Å"even the most elegantly designed DW/BI system cannot overcome a lack of business [management] sponsorship†. It is important that management personnel who participate in the project have a vision and an idea of the benefits and drawbacks of implementing a BI system.The best business sponsor should have organizational clout and should be well connected within the organization. It is ideal that the business sponsor is demanding but also able to be realistic and supportive if the implementation runs into delays or drawbacks. The management sponsor also needs to be able to assume accountability and to take responsibility for failures and setbacks on the project. Support from multiple members of the management ensures the project does not fail if one person leaves the steering group.However, having many managers work together on the project can also mean that there are several different interests that attempt to pull the project in different directions, such as if different departments want to put more emphasis on their usage. This issue can be countered by an early and specific analysis of the business areas that benefit the most from the implementation. All stakeholders in project should participate in this analysis in order for them to feel ownership of the project and to find common ground.Another management problem that should be encountered before start of implementation is if the business sponsor is overly aggressive. If the management individual gets carried away by the possibilities of using BI and starts wanting the DW or BI implementation to include several different sets of data that were not included in the original planning phase. However, since extra implementations of extra data may add many months to the original plan, it's wise to make sure the person from management is aware of his actions. 5. 2: BUSINESS NEEDSBecause of the close rela tionship with senior management, another critical thing that must be assessed before the project begins is whether or not there is a business need and whether there is a clear business benefit by doing the implementation. [15] The needs and benefits of the implementation are sometimes driven by competition and the need to gain an advantage in the market. Another reason for a business-driven approach to implementation of BI is the acquisition of other organizations that enlarge the original organization it can sometimes be beneficial to implement DW or BI in order to create more oversight.Companies that implement BI are often large, multinational organizations with diverse subsidiaries. A well-designed BI solution provides a consolidated view of key business data not available anywhere else in the organization, giving management visibility and control over measures that otherwise would not exist. 5. 3: AMOUNT AND QUALITY OF AVAILABLE DATA Without good data, it does not matter how goo d the management sponsorship or business-driven motivation is. Without proper data, or with too little quality data, any BI implementation fails. Before implementation it is a ood idea to do data profiling. This analysis identifies the â€Å"content, consistency and structure †of the data. This should be done as early as possible in the process and if the analysis shows that data is lacking, put the project on the shelf temporarily while the IT department figures out how to properly collect data. When planning for business data and business intelligence requirements, it is always advisable to consider specific scenarios that apply to a particular organization, and then select the business intelligence features best suited for the scenario.Often, scenarios revolve around distinct business processes, each built on one or more data sources. These sources are used by features that present that data as information to knowledge workers, who subsequently act on that information. The business needs of the organization for each business process adopted correspond to the essential steps of business intelligence. These essential steps of business intelligence includes but not limited to: 1. Go through business data sources in order to collect needed data 2.Convert business data to information and present appropriately 3. Query and analyze data 4. Act on those data collected 6. USER ASPECT Some considerations must be made in order to successfully integrate the usage of business intelligence systems in a company. Ultimately the BI system must be accepted and utilized by the users in order for it to add value to the organization. If the usability of the system is poor, the users may become frustrated and spend a considerable amount of time figuring out how to use the system or may not be able to really use the system.If the system does not add value to the users? mission, they simply don't use it. To increase user acceptance of a BI system, it can be advisable to con sult business users at an early stage of the DW/BI lifecycle, for example at the requirements gathering phase. This can provide an insight into the business process and what the users need from the BI system. There are several methods for gathering this information, such as questionnaires and interview sessions. When gathering the requirements from the business users, the localIT department should also be consulted in order to determine to which degree it is possible to fulfill the business's needs based on the available data. Taking on a user-centered approach throughout the design and development stage may further increase the chance of rapid user adoption of the BI system. Besides focusing on the user experience offered by the BI applications, it may also possibly motivate the users to utilize the system by adding an element of competition. Kimball suggests implementing a function on the business intellegence website where reports on system usage can be found.By doing so, manager s can see how well their departments are doing and compare themselves to others and this may spur them to encourage their staff to utilize the BI system even more. In a 2007 article, H. J. Watson gives an example of how the competitive element can act as an incentive. ] Watson describes how a large call centre implemented performance dashboards for all call agents, with monthly incentive bonuses tied to performance metrics. Also, agents could compare their performance to other team members. The implementation of this type of performance measurement and competition significantly improved agent performance.BI chances of success can be improved by involving senior management to help make BI a part of the organizational culture, and by providing the users with necessary tools, training, and support. Training encourages more people to use the BI application. Providing user support is necessary to maintain the BI system and resolve user problems. User support can be incorporated in many w ays, for example by creating a website. The website should contain great content and tools for finding the necessary information. Furthermore, helpdesk support can be used. The help desk can be manned by power users or the DW/BI project team. . MARKET PLACE There are a number of business intelligence vendors, often categorized into the remaining independent â€Å"pure-play† vendors and consolidated â€Å"megavendors† that have entered the market through a recent trend of acquisitions in the BI industry. Some companies adopting BI software decide to pick and choose from different product offerings (best-of-breed) rather than purchase one comprehensive integrated solution (full-service). 7. 1:INDUSTRY-SPECIFIC Specific considerations for business intelligence systems have to be taken in some sectors such as government, banking, hospitality, hotel chain.The information collected by banking institutions and analyzed with BI software must be protected from some groups or in dividuals, while being fully available to other groups or individuals. Therefore BI solutions must be sensitive to those needs and be flexible enough to adapt to new regulations and changes to existing law. 8. SEMI-STRUCTURED OR UNSTRUCTURED DATA Businesses create a huge amount of valuable information in the form of e-mails, memos, notes from call-centers, news, user groups, chats, reports, web-pages, presentations, image-files, video-files, and marketing material and news.According to Merrill Lynch, more than 85% of all business information exists in these forms. These information types are called either semi-structured or unstructured data. However, organizations often only use these documents once. The management of semi-structured data is recognized as a major unsolved problem in the information technology industry. According to projections from Gartner (2003), white collar workers spend anywhere from 30 to 40 percent of their time searching, finding and assessing unstructured d ata.BI uses both structured and unstructured data, but the former is easy to search, and the latter contains a large quantity of the information needed for analysis and decision making. Because of the difficulty of properly searching, finding and assessing unstructured or semi-structured data, organizations may not draw upon these vast reservoirs of information, which could influence a particular decision, task or project. This can ultimately lead to poorly informed decision making.Therefore, when designing a business intelligence/DW-solution, the specific problems associated with semi-structured and unstructured data must be accommodated for as well as those for the structured data 8. 1: SEMI-STRUCTURED VS UNSTRUCTURED DATA Unstructured and semi-structured data have different meanings depending on their context. In the context of relational database systems, unstructured data cannot be stored in predictably ordered colums and rows. One type of unstructured data is typically stored in a BLOB(binary large object), a catch-all data type available in most relation database management systems.Unstructured data may also refer to irregularly or randomly repeated column patterns that vary from row to row within each file or document. Many of these data types, however, like e-mails, word processing text files, PPTs, image-files, and video-files conform to a standard that offers the possibility of metadata. Metadata can include information such as author and time of creation, and this can be stored in a relational database. Therefore it may be more accurate to talk about this as semi-structured documents or data, but no specific consensus seems to have been reached.Unstructured data can also simply be the knowledge that business users have about future business trends. Business forecasting naturally aligns with the BI system because business users think of their business in aggregate terms. Capturing the business knowledge that may only exist in the minds of business u sers provides some of the most important data points for a complete BI solution. 8. 2: PROBLEMS WITH SEMI-STRUCTURED OR UNSTRUCTURED DATA There are several challenges to developing BI with semi-structured data. According to Inmon ; Nesavich, some of those are: 1.Physically accessing unstructured textual data – unstructured data is stored in a huge variety of formats. 2. Terminology– Among researchers and analysts, there is a need to develop a standardized terminology. 3. Volume of data – As stated earlier, up to 85% of all data exists as semi-structured data. Couple that with the need for word-to-word and semantic analysis. 4. Searchability of unstructured textual data – A simple search on some data, e. g. apple, results in links where there is a reference to that precise search term. (Inmon ; Nesavich, 2008)[25] gives an example: â€Å"a search is made on the term felony.In a simple search, the term felony is used, and everywhere there is a reference to felony, a hit to an unstructured document is made. But a simple search is crude. It does not find references to crime, arson, murder, embezzlement, vehicular homicide, and such, even though these crimes are types of felonies. † 8. 3: THE USE OF MATADATA To solve problems with searchability and assessment of data, it is necessary to know something about the content. This can be done by adding context through the use of metedataMany systems already capture some metadata (e. g. filename, author, size, etc. , but more useful would be metadata about the actual content – e. g. summaries, topics, people or companies mentioned. Two technologies designed for generating metadata about content are automatic catagorision and information extraction. 9. USES AND EXAMPLES OF BI 9. 1 WHICH TYPE OF COMPANY USE IT? * Hotel/restaurant chain. They use for prediction of menu,from that they know that which dishes customer wants regularly or ocasanaly,they know that which restaurant not work ing properly and which in lost so they will close that and they know that which restaurant in profit so they expand it. Food chain/Retail stores They use BI tool for better market place. they use it for better supply chain management and efficient transportation and warehousing. By this tool authority knows about stocks in warehouse, which product have good response at which shop so provide a better stock their. they know about various product stock by just clicking away not to check for it. Wall mart, Relience fresh use business intelligence. For better profit and selling. 9. 2 EXAMPLES OF BI : 1 . Microsoft business intelligence 2. pantaho 3. oracle business intelligence 10.BENIFITS AND DISADVANTAGES 10. 1 BENIFITS 1. Continuous improvement of design making capabilities used to increase revenue ; reduce cost 2. Better tools for knowledge worker 3. Leverage the amount of captured transactions ; operation data 4. Multidimensional analysis 5. Ad-hoc status reporting ; what-if scenari os 6. Intuitive user interface 7. Customer behavior 8. Sales force analysis 9. Market ; customer penetration 10. Product ; service life cycle analysis 11. Budgeting ; planning 12. Business performance 13. Customer click stream information 4. Integration of traditional business ; e-business 15. HR performance evaluation 16. Compression analysis 17. Workforce planning ; optimization 10. 2 DISADVANTAGES : 1. Cost 2. Pilling of historical data 3. Complexity 4. Limited use 11. FUTURE A 2009 Gartner paper predicted these developments in the business intelligence market: * Because of lack of information, processes, and tools, through 2012, more than 35 percent of the top 5,000 global companies regularly fail to make insightful decisions about significant changes in their business and markets. By 2012, business units will control at least 40 percent of the total budget for business intelligence. * By 2012, one-third of analytic applications applied to business processes will be delivered th rough coarse graind application mashups. A 2009 Information Management special report predicted the top BI trends: â€Å"cloud computing, social networking, data visulization, mobili BI, predictive analitic, cloud compiting and multitouch. † Other business intelligence trends include the following:

On-the-Job Training Essay

ASSESMENT OF THE PRACTICUM PROGRAM Its proven and well tested! Experience is definitely the best teacher. There are countless things that I’ve learned during my On-the-Job Training at Best Western Premier F1 (Fort 1) Hotel in Bonifacio Global City, Taguig, Metro Manila. Being in a new and never-been-to environment was a big challenge to me. I exerted great effort to cope up with the means and manner of living of the new environment that I’d indulged into. Associated essay: Problems Encountered by HRM Students A.K. Kraipak CaseI did my best to blend in and went in with the flow of what the real world is offering, the sheer pressure and always on the move, busy and fast-pacing world of the metro cities. With tall and grand infrastructure, busy multi-lane roads, huge crowd of people whom I passed-by now and then, and the hustle and bustle caused by the usual cacophony of the metro cities created not only by great number of vehicles but also by the muttering shouting people; the digging and pounding of the upgrading and growing enormous new structures made of cement and steel.At first, I was so scared and nervous but was very excited at the same time. While configuring and scrutinizing the entire vicinity of the area where I did my OJT, at some point I lost my sense of direction. It was nerve-wracking yet it was a funny experience though. Good thing, later on I managed to find my way through every destination that I supposed to go to. I w as able to meet many distinct individuals and gained many relevant insights about the hotel industry, getting a profound job and a glimpse of how it really looks like.That very moment, it came to my senses that I must never waste the opportunity that I had, I must give my best and with all extend learn everything what I can learn about hospitality industry that will broaden and expand my knowledge and skills in my field of expertise and never confide myself with the hindrances in achieving my ultimate goals in life. For the very first time, I had experienced a real job interview with a real Human Resource executive in a real HR office. Everything seemed so formal with air of professionalism in the atmosphere of the office.Every personnel were so prim and proper wearing their corporate suits and were very polite and amiable. Upon arriving a bit early of the scheduled interview, I waited for my name to be called by the executive secretary. When the interview had started, I tried my be st to hide my nervousness. To my astonishment, the HR executive turned out to be very kind and easy to talk with. He wasn’t stern and strict as what I had expected; in fact he helped me boost up my confidence that made me feel comfortable talking with him all throughout the interview.Everything went well, I was told to wait for an email and a text message for the confirmation and schedule of the orientation before I could start my training in the hotel. I was informed that their hotel requires their On-the-Job Trainees to render not less than 500 hours and preferably at least 720 hours of training as imposed by the management of the hotel and being very benevolent to the welfare of their OJT trainees, they allow students to have their practices on the desired departments they required to be assigned to.During our orientation, we were taught about the essential features and information of the hotel and its services and standards. They taught us how to handle costumer and do se rvices in accordance to the premiere standard of the hotel. I had my orientation together with some students from De la Salle of St. Benil, Pamantasan ng Pasig, and other famous schools in Manila, Pampanga and Batangas. I learned that even if I came from a college in the province, it doesn’t mean I cannot cope up with them, that they are much more equipped and skilled than me.I had proved to them that students from Saint Vincent’s College possesses an edge in customer service and are much more hardworking and we can compete with them in the field of hospitality industry as being taught and embedded to us by our skilled and competent instructors. I am blessed because all the personnel of the hotel were so kind and generous to me during my training at Best Western F1 Hotel. They had taught me well and were very much willing to share all their insights about their job and about the natures of services in hospitality industry.As per assigned by the Human Resource Departmen t, my first assigned pose was as an assistant of the Accounts Payable Manager in the Accounting office of the hotel, where my task involves with screening and handling incoming calls, attend to guest that goes in the office, receiving and logging down received documents, checking and reviewing incoming receipts and invoices and summarizing them down in the excel table.Also attend to basic accounting procedure and processes like checking salary distributions of casual and on-call employees, second review checking for billing statements and payables of the hotel and dissemination of checked and reviewed payable and reimbursement accounts of executive personnel. Making summary of cash disbursement of the hotel, checking purchase order invoices and filling them for preparation of payable checks to clients.Later on I realized that the office that I was assigned to is the Chairman’s office, the owner of the hotel. In the office I learned to be very careful in my every action especi ally in handling payable accounts transaction for it involves huge sum of money. The executive employees were so kind and friendly despite of their high positions in the company. They crank jokes to break the silence in the office and they are generous enough to share some snacks or food that they have even to me though I was just an OJT.I admired the executive bosses because though they have high positions they are humble and down-to-earth, like the hotel’s General Manager, Cost Control Manager, Credit Manager and especially the Resident Manager of the hotel who he, Himself wipes cutleries, fold table napkins and do table set-ups during busy hours in the function rooms. The next department that I was assigned to was in Housekeeping. Here, I learned a lot of things about room services and standards after my first task as a public area attendant.I have encountered many distinctive types of guest and I was taught how to handle them well. Most of our guest staying in the hotel a re foreigners, that’s why I was told to pay attention carefully to each and every request of the guest especially to Korean’s and other Asian guests because most of them don’t know how to converse well in English. I was partnered to the hotel’s Room Attendant who treated and taught me well everything that I wanted to know about being an excellent housekeeper and effective customer service.He showed me some good techniques in bed making and doing duvet in an easy and fast manner. He taught me ample of towel folds and proper way of arranging amenities in a Premiere standard. He guided me in every rooms cleaning procedure and added some techniques how to effectively finish it quickly and splendidly. He also taught me all the amenities and facilities of each room types. He allows me to have my on hand experience throughout all procedure and guides me if I’m having a hard time.Every time we are done with our room clean-up and make-up room requests, we p roceed to the pantry to arrange the stocks and amenities in the trolley and the storage while waiting for new guest request and room services. I also assigned to the linen and laundry section of the housekeeping department where I learned a lot about different laundry services and how to operate facilities and machineries. I was able to do laundry pick-up and delivery procedures, logging and incorporating each services we had rendered and trusted enough to post it in using the Opera system in the computer.The staff treated me like I’m one of them and they even trusted me with big tasks like when they assigned me to take over the duty of the linen attendant who got sick and was absent that day. Since no one can replace her for a while, they assigned me the duty to handle all linen and laundry responsibilities because they were confident that I am skilled enough to handle the task. I was also given a chance to be the housekeeping coordinator who attends to all calls for houseke eping intended for guest requests and room status reports and updates.I experienced turndown services and did rooms cleaning and services on my own without the aid of a Room Attendant during full house accommodation of the hotel and also assigned to mini-bar housekeeping attendant to check and replenish all amenities needed in the mini-bar and pantry areas. Finally, I was assigned to the Food and Beverage department. This time all my skills and patience has been well tested. I experienced a lot of functions and events during banquet services.It was absolutely a tough task because it seems like we never run out of guests to attend with plus we need to serve them food precisely to the scheduled time and extra services upon requested. Mostly of the guests that we had were from huge and renounced companies like Proctor and Gamble, Mead Johnsons, Holcim, Unilever, and many more whom usually they brought with them guests celebrities like, Coco Martin, Tony Gonzaga, Bea Alonzo, John Estrad a, Kathryn Bernardo, Lovie Poe etc during their held events at F1 hotel.That’s why we were instructed well by the supervisors to be extra careful in handling and attending guests especially the VIP’s. I learned to do multi-tasking and was thought how to do different food station and table set-ups which varies depending upon the kind and theme of the event. I’ve learned that you need to handle each and every costumer well with extra care. As we all know, costumer is the lifeblood to every business. It is a must to treat them well and provide their needs, wants and give them a satisfying service because the success of every business relies on them.I’ve learned to adjust to every person or costumer that comes in the workplace, not every individual is alike so you must know how to handle each situation and adjust to their differences. Also, you need to be versatile, well rounded and able to work efficiently under pressure. In case of any problem, you need to act on it promptly. Being shy or sluggish has no room in this industry. You need to have focus, have a presence of mind and give your best on everything you do.Knowing your job and enjoying what you’re doing also helps a lot for an effective performance in providing quality performance in costumer service, you need to smile, have a positive attitude, be patient and create rapport with the every person that you’re dealing with, especially the costumer. I also acquired from my On-the-Job training that for a person to be efficient and successful, you need to work hard, exert great effort, work well even under pressure, be flexible, learn from every mistake and correct them, never complain on task given to you, respect your co-workers, be humble and have your mind set on what you’re doing.I really had a great experience with all the people around me during my practicum, especially the staffs. They taught me a lot and I really learned a lot from them. All of them are friendly and fun to work with. During the practicum they help us learn many thing and allows us to have a first-hand experience with dealing with costumer and if ever we commit mistake they are considerate enough to guide us in correcting them, tells us what to do to refrain from doing it again, teach what we can further do to improve our learning on different aspects in customer service and expound our newly acquired learning.First they let us observe what to do in different task and how they do it then assist us in performing it and finally let us do it in our own. I also experienced meeting different customer that come and go in the workplace; most of them are kind, approachable and easy to deal with and there are also those who are very strict and rude but eventually I’ve learned to handle and deal with them well, you just need to be patient with them, humble and please them with a great and satisfying service.One event that I can’t really forget during my practic um was when I had successfully accomplished my task well, had pleased a bunch of costumer and they complimented on my service. They uttered that they are pleased with my performance and the management complimented me and said that we were very well taught by our school where I came from because of the quality of good service, hard work and dedication that I showed them.It was really a great privilege to have heard such gratifying words from people that you had worked with. It was as if all my hard work and stress had paid off and I were further motivated to do better, show my best in everything that I do and prove that hotel and restaurant management students of Saint Vincent’s College are skilled, knowledgeable and competent enough to compete with other colleges and universities offering the same field of study in terms of hotel and restaurant industry.Indeed, this practicum experience is really a great help to each every student that wishes to be in the Hospitality Industry for it will really allows student to be more skillful in doing different task in hotel, restaurants and other related establishments in providing customer service. For those who will undergo the practicum program soon, they must be disciplined and must do their best in everything they do. They must be patient, must have perseverance, and must have a presence of mind and willing work without being told.They also need to know well what they are doing, focus, establish rapport with the people around them, be well rounded and ensure quality service to costumer. They must learn to adjust to every situation. And must be eager to learn new things that can help them in the near future because this is just a start and a taste of what the real world can be, where you will face real costumers and problems that you need to please and overcome.

Suburban Design Essay Example

Suburban Design Essay Example Suburban Design Essay Suburban Design Essay The article entitled â€Å"How Suburban Design is Failing Teenagers† written by William L. Hamilton and published in the New York Times on May 6, 1999, is an article of great interest for a significant number of stakeholders. There are several quotes that are worth noting in light of the purpose and message of the article. The author mentioned that: Created as safe havens from the sociological ills of cities, suburbs now stand accused of creating their own environmental diseases: lack of character and the grounding principles of identity, lack of diversity or the tolerance it engenders, lack of attachment to shared, civic ideals (Hamilton 217). This statement from the author shows a general picture of how suburbs has become. It is a statement which tries to describe the suburbs not only in geographical or physical terms but in societal terms. It is an argument which has become a reality for some and this calls the attention of several actors to increase their awareness. Likewise, the author cited The Free Press with the â€Å"Parents move there for their children; their children are dying to get out† (qtd in Hamilton 218). This shows the irony of the situation but lacks further relevant explanation. Moving from one place to another is generally seen as a very hard task for children as they have to continuously undergo the process of adjustment. Likewise, there exists the fact that they are commonly not included in the decision-making process. Lastly, the author pointed out a very basic question that has become hard to answer for suburbs: â€Å"Between home and school, in a landscape drawn by cars and the adults who drive them, is there even a particular place that teen-agers can call their own? † (Hamilton 219). This shows how much the teen-agers have been left out in the suburbs when they should have been incorporated in how suburbs are planned and designed. There are certain needs of the teenagers which are not given prior notice by the way life in the suburbs are designed. These are the points which catch the interest of the reader from a personal point of view. These hold the main thoughts and arguments of the article and provide a general guide in understanding the article. References Hamilton, William. â€Å"How Suburban Design is Failing Teenagers. † World is a Text. 2nd Ed. Ed. Jonathan Silverman and Dean Rader. NJ: Prentice Hall, 2005.

The American Journalist Robert Kaplan stated that anyone who Essay

The American Journalist Robert Kaplan stated that anyone who disbelieves Hobbes' state of nature argument has never visited Co - Essay Example One of the most famous journalists from America, Robert Kaplan has attributed such a term to the society of Cote da’Ivoire, also called in English has the Ivory Coast. To make a statement of such magnitude, there must be some sense going behind it. And indeed, when one sees the current crisis in the Ivory Coast on both the social and political fronts, one is ought to come to the conclusion that Hobbes description of ‘state of nature’ is still prevalent. (Volkov 2011) The troubled lands of West Africa saw an unusual development in political and societal fronts through the land of Ivory Coast. After its independence from the French in 1960, there was a line of hope within the minds of people of this country to stand tall amongst other nations. But, it all came down when the first political crisis rose in Abidjan in 2002. Irrespective of the presence of the French troupes in the country, deployed primarily to seize any such rebellions against the government, the poli tical scenario was split into two with the rebels occupying the entire northern half of the country. When the United Nations came into picture, a deal was struck wherein the rebels, the Ivorians and the ruling government would combine together to form a united governance.

International Expansion of Burger King into France Case Study

International Expansion of Burger King into France - Case Study Example Among the different factors identified by this model, we have singled out three that have a particular impact on the success of Burger King. Further PESTLE information is available in Appendix 1. 1. The most critical is the socio-cultural factor. France is a country with a long culinary tradition. French people who consume fast food show preferences guided by considerations of health and nutritional variety (Steele). French ex-employees of foreign fast-food chains have identified such preferences and successfully set up their own fast-food restaurants better aligned to French tastes (Rosenberg). Burger King will therefore need to adapt its cultural approach by extending the menu range beyond the basic burger-soda combination to produce meals to appeal both to the customer who is interested in novelty and fashion and to the one who seeks reassurance from tried and trusted classics. In general, culture occupies an important place in French life and extends beyond eating habits. Literature, art, lifestyle, values and traditions are all watched over and influenced by various French institutions as well as the government. As a nation, France seeks to develop and export its culture: "promoting cultural influence has been national policy for centuries" (Morrison). As such, a certain cultural protectionism exists in the French domestic market. For this reason, standardisation of Burger King operations extended to France must also be tempered by intelligent adaptation to the cultural norms that are deeply rooted in the market (Briscoe). 2. The legal environment and a number of governmental components are also specific to France. While to some degree harmonised with European policy, laws are still largely based on the Napoleonic Code, which has certain significant differences to anglo-saxon law. The french government has also recently begun a national awareness campaign for fitness and healthy eating, typified by its promotional web site (www.mangerbouger.fr). While this has no legal weight, it is an indication of the french government's wish to influence eating habits and therefore food market offerings. This represents both a challenge and an opportunity to Burger King. For example, if the company can adapt its promotional material correctly, Burger King meals can be positioned as the "healthy fast-food alternative" (Rosenberg). 3. Economic factors including exchange rates and inflation will also be important considerations. Exchange rates are based on the euro, which is currently strong against the US dollar. Revenue flowing back to the parent company from Burger King in France will therefore be enhanced, but operating expenses will be higher as well. France has one of the highest numbers of public holidays in Europe and almost double the amount of paid vacation for a salaried employee compared to the US. The french working week was redefined some years ago by the government as 37 hours per week. Where possible, the response of companies in France was to become more efficient in their working practices. However for restaurants such as those of Burger King, the repercussion is on higher staffing expenses. Adaptation of restaurant operating procedures may be required. Competitors of Burger King such as McDonald's (Briscoe) and